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Care New England / Vice President (VP) of Quality / Posted: 11-18-13

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What Early CG-CAHPS Results and Data Are Telling Us

What Early CG-CAHPS Results and Data Are Telling UsHealthStream, leading patient survey vendor for over 750 hospitals, has collected a large sample of CG-CAHPS survey results from physician offices over the last three years. The survey data identifies clear trends in how patients perceive the care they are receiving from their providers. Specifically, the data illustrates that how well a provider communicates in the exam room has ramifications on the patient’s overall impression of the practice.

Because national CG-CAHPS scores are trending on a tight curve like HCAHPS, providers will need to receive high marks on surveys just to reach the average at the 50th percentile, nationally. It’s time for all providers to develop a patient experience strategy.

Click here to download a free PDF.

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April 9–11
Creating a Culture of Patient Safety
Virginia Mason Institute
Seattle, Washington

Join Virginia Mason Institute for this 2.5-day workshop and learn how to accelerate your safety efforts using lean methods. Assess your own organization’s readiness and practice simulations that turn uncomfortable team dynamics into patient-centered communication. Explore best practices that establish reliable systems, nurture staff engagement and lower risks for patients.

For more information please visit http://www.virginiamasoninstitute.org/creating-a-culture-of-patient-safety

patient safety news

iSirona, a leading provider of simplified solutions for medical device integration, has announced that the North Oaks Health System in Hammond, La., has chosen iSirona for its device connectivity solution. North Oaks will rely on iSirona's flexible software to quickly and accurately move patient data from devices such as its anesthesia machines into North Oaks' electronic medical record.

iSirona, a leading provider of simplified solutions for medical device integration, has announced that the North Oaks Health System in Hammond, La., has chosen iSirona for its device connectivity solution. North Oaks will rely on iSirona's flexible software to quickly and accurately move patient data from devices such as its anesthesia machines into North Oaks' electronic medical record.

iSirona's connectivity solution will be implemented in conjunction with the hospital's upcoming Epic go-live. According to iSirona President Peter Witonsky, the concurrent implementation of both Epic and iSirona will prove beneficial. "Addressing device connectivity as part of an EMR implementation allows clients to truly leverage the EMR by populating it with robust patient data," he says. "Electronic patient records that contain accurate, nearly real-time patient data will assist North Oaks' clinicians in making care decisions and, at the same time, get them back to providing more direct patient care."

About North Oaks Health System
North Oaks Health System is one of Louisiana's largest and most progressive community hospital organizations and is strategically based between New Orleans and Baton Rouge. For more than 50 years, we have made it our mission to promote wellness, restore health and provide comfort in our region by focusing on quality, accessibility and accountability. Facilities in Tangipahoa and Livingston Parishes include an acute care hospital, a rehabilitation hospital, two outpatient diagnostic & treatment centers, an outpatient surgery center, two outpatient rehabilitation clinics, a hospice agency and a growing physician group for primary and specialty care. Visit us at www.northoaks.org.

About iSirona
Panama City, Fla.-based iSirona helps clinicians make more informed decisions about patients by providing an easy to use approach to medical device integration. Using iSirona's software solution, hospitals can connect virtually any medical device to their CIS, providing clinicians with faster access to more accurate patient information. In 2011, iSirona was ranked #1 by KLAS for medical device integration systems. For more information, visit isirona.com.


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ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
           
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine