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Tuesday, June 17 2014
1:00 PM - 3:00 PM EDT

The Building Blocks for Population Health Management: Real-Time Clinical Surveillance and Clinical Performance Benchmarking

Fiona McNaughton, Dir. Product Management, Truven Health AnalyticsPresenter: Fiona McNaughton, Dir. Product Management,
Truven Health Analytics

Registration URL:
https://attendee.gotowebinar.com/register/2723592914253652482

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What Early CG-CAHPS Results and Data Are Telling Us

What Early CG-CAHPS Results and Data Are Telling UsHealthStream, leading patient survey vendor for over 750 hospitals, has collected a large sample of CG-CAHPS survey results from physician offices over the last three years. The survey data identifies clear trends in how patients perceive the care they are receiving from their providers. Specifically, the data illustrates that how well a provider communicates in the exam room has ramifications on the patient’s overall impression of the practice.

Because national CG-CAHPS scores are trending on a tight curve like HCAHPS, providers will need to receive high marks on surveys just to reach the average at the 50th percentile, nationally. It’s time for all providers to develop a patient experience strategy.

Click here to download a free PDF.

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patient safety news

Crystal Run Healthcare (Crystal Run), a NY-based multispecialty group with more than 300 providers that is one of the fastest growing physician groups in the country, announced that it has entered into a partnership agreement with AMC Health to improve care coordination and outcomes for patients with chronic conditions.


Crystal Run Healthcare (Crystal Run), a NY-based multispecialty group with more than 300 providers that is one of the fastest growing physician groups in the country, announced that it has entered into a partnership agreement with AMC Health to improve care coordination and outcomes for patients with chronic conditions.

Under the agreement, AMC Health will provide solutions that will enhance care for Crystal Run patients with heart failure, diabetes, chronic obstructive pulmonary disease and other chronic illnesses. The company also will provide remote patient monitoring services that will enable Crystal Run to eliminate and avoid gaps in care that occur after patients are discharged from a hospital.

"We selected AMC Health because their proven and scalable telehealth solutions significantly reduce unnecessary resource utilization, particularly preventable 30-day readmissions," said Jonathan Nasser, MD, co-chief clinical transformation officer at Crystal Run Healthcare. "By identifying care gaps and providing services and tools that support seamless and effective care transitions, AMC Health will make it easier for our doctors to deliver high-quality, cost-effective and efficient evidence-based care. This will position us to successfully navigate the shift to an outcomes-based reimbursement system."

AMC Health will provide a post-hospital discharge service and tailored disease-specific programs employing biometric monitoring, healthcare coaching and logistical services for in-home monitoring.

"We are pleased Crystal Run selected us to support its powerful and innovative model of care under the accountable care organization (ACO) framework, which brings together all healthcare elements under one roof, creating new efficiencies that result in better health management and outcomes," said Nesim Bildirici, president and CEO of AMC Health. "By leveraging our comprehensive telehealth offerings, Crystal Run will gain access to real-time, clinically actionable data, empowering their clinicians to detect pre-acute conditions earlier and keep their patients out of the hospital. We believe our solutions are essential tools for provider groups and ACOs such as Crystal Run, because these groups are responsible for controlling high utilization. Our solutions enable them to maximize their shared savings by meeting the required quality benchmarks."

About Crystal Run Healthcare
Crystal Run Healthcare is a premier multi-specialty group practice and one of the fastest growing medical practices in the country. Crystal Run Healthcare has over 300 providers, in over 40 medical specialties with 15 practice locations focusing on the healthcare needs of the mid-Hudson Valley and lower Catskill region. For more information about Crystal Run Healthcare visit www.crystalrunhealthcare.com or call 845-703-6999.

About AMC Health
Headquartered in New York City, AMC Health is an end-to-end telehealth solutions provider offering telemonitoring solutions to at-risk populations, promoting proactive intervention ahead of costly acute episodes. With a consistent track record of success, generating strong outcomes and creating scalable programs, AMC Health reduces cost, while improving quality of life. For more information, visit www.amchealth.com.

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ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
           
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine